Privacy Policy for BlackHoleTumblers.com

Last Updated: January 2025

At BlackHole Tumblers, accessible from https://blackholetumblers.com, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

If you have any questions or concerns regarding this policy, feel free to contact us at support@blackholetumblers.com.

1. Information We Collect

We may collect information in the following categories:

a. Personal Information You Provide

When you make a purchase, register an account, or contact us, we may collect:

Name
Email address
Billing and shipping address
Payment information (processed securely through our payment processors)
Phone number (optional)
Any message or inquiry you submit via contact forms

b. Automatically Collected Information

When you visit our website, we automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent
Referring website
Cookies and tracking data (explained below)

c. Payment Information

We do not store credit card numbers.
All payments are processed securely through trusted third-party processors such as:

Stripe
PayPal

These services handle sensitive payment data according to their own security and privacy policies.

2. How We Use Your Information

We use your data to:

Process and fulfill your orders
Send order updates, confirmations, and shipping details
Improve website functionality and user experience
Respond to your inquiries and customer support requests
Send promotional emails (only if you opt in)
Prevent fraud, spam, and unauthorized transactions
Analyze traffic and performance to optimize our website

We do not sell or rent your personal information to any third parties.

3. Cookies & Tracking Technologies

We use cookies to:

Improve user experience
Remember items in your cart
Save your preferences
Analyze website traffic (Google Analytics, Meta Pixel, etc.)
Improve advertising relevance

You can disable cookies in your browser settings at any time, but some features may not work properly.

4. Sharing of Information

We may share your information with trusted third parties for operational purposes, such as:

Payment processors (Stripe, PayPal)
Shipping carriers (USPS, UPS, FedEx)
Email marketing tools (Mailchimp, Klaviyo, etc.)
Analytics and advertising platforms (Google Analytics, Meta Pixel)
Website hosting and security services

These partners are authorized to use your information only as needed to perform their services.

We may also share information if required by law, such as responding to subpoenas or government requests.

5. Data Security

We use industry-standard security measures to protect your information, including:

SSL encryption
Secure hosting
Malware and firewall protection
Limited internal access to customer data

However, no method of online transmission is 100% secure. We strive to protect your information but cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have rights such as:

Accessing your personal data
Updating or correcting information
Requesting deletion of your account
Opting out of marketing emails
Requesting a copy of your data

You can request these by contacting us at support@blackholetumblers.com.

You can unsubscribe from marketing emails anytime by clicking the “Unsubscribe” link at the bottom of every email.

7. Third-Party Links

BlackHoleTumblers.com may include external links to other websites.
We are not responsible for the privacy practices of external sites. We recommend reading their privacy policies.

8. Children’s Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect information from anyone under 13. If you believe a child has provided personal data, please contact us to have it removed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

Your continued use of our site after changes indicates acceptance of the updated policy.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

BlackHole Tumblers
Email: support@blackholetumblers.com
Website: https://blackholetumblers.com